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The international bestselling authors Gostick & Elton have surveyed more than 1 million employees in countries around the globe to understand the drivers leaders can take during tough economic times to engage, enable, and energize their employees. Much of Gostick & Elton’s data was conducted with health care professionals in medical, dental and optometry practices, and they will share their findings and help you enhance your work culture with practical steps.

Key Learning Objectives include:

• Enhance employee engagement, enablement and energy—how practice owners can tamp down fears & focus their people on positive growth.
• Create psychological safety—how to help team members feel safe to share improvement ideas & have a voice in the success of the business.
• Understand each person’s core motivators—how to get beyond a compensation-only focus.
• Build a customer focus—how to develop team agility, listen for trends & evolve with the customer in mind.
• Enhance gratitude—how to help employees focus on the right behaviors through positive reinforcement.

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This worldwide cataclysm can help you raise your leadership influence in all directions—with your staff, patients, suppliers and community. You’ll discover how to do this during our interactive keynote with social scientist Connie Dieken. Connie’s Influence360º research team has spent twenty years studying how the world’s top leaders defy the odds to influence positive change under challenging conditions.

You’ll see how influential leaders cycle through a sequence of three skills to change hearts and minds. You’ll have the opportunity to examine your own leadership skills and hit the reset button on your ability to:

• Connect with anyone to create openness
• Convey with clarity during a crisis of this magnitude
• Convince others to unify and earn their commitment

Connie will share why influence is a choice and how you can embrace this once-in-a-lifetime opportunity to emerge even more influential. You’ll quickly discover how to shape positive change faster, more completely, and for the long-term.